This summary lists the insurance cover Superfast IT maintains in support of its managed services activities. It is provided as a single reference for client onboarding and supplier reviews, supplementing the contractual commitments in Master Services Agreement clause 18.

Cover in force

Cover type Minimum cover Basis
Professional indemnity £1,000,000 Aggregate
Public and products liability £2,000,000 Each and every claim
Cyber and data £1,000,000 Aggregate
Employers' liability £10,000,000 Each and every claim

These are the minimum amounts maintained under MSA clause 18. Actual policy limits in force may be higher.

What each cover addresses

Professional indemnity covers claims arising from professional advice, services or work delivered by Superfast IT.

Public and products liability covers third-party injury or property damage arising from Superfast IT's activities or products supplied by Superfast IT.

Cyber and data covers cyber incidents, data breach response costs, and associated liabilities affecting Superfast IT.

Employers' liability covers Superfast IT staff injury or illness arising from employment, as required by UK law.

Insurer and broker

Cover is placed through our regulated insurance broker. Insurer and broker details are recorded in the Business Continuity Plan Appendix B for incident notification purposes. Broker contact for client-facing verification is available on request.

Evidence

Certificates of currency are available on request to support client onboarding or annual supplier review. Send requests to [email protected].

Client cyber insurance

Superfast IT strongly recommends clients maintain their own cyber insurance. Our cover responds to Superfast IT's own liabilities; it does not substitute for client cyber insurance. The Master Services Agreementsets out the scope of Incident response and remediation, including which consequential costs of a Major Incident are outside the scope of the Services and would typically be covered by the client's own cyber policy.

Maintenance

Insurance cover is reviewed annually with the broker. Insurance posture is a standing agenda item at the quarterly Information Security Governance Meeting.